Helping You

Customer Care Desk

At our Customer Care Desk just inside the main door of the offices our staff can help with anything to do with all the services the Council provides. You can contact the Customer Care Desk by email, phone, in person or by comment form and we shall assist you at first contact.

We welcome customers who wish to conduct their business through Irish.

Our committment to our  Customer Care Charter (word.doc, 40 kbs) is outlined here.

Do you wish to make a complaint? Or contact The Office of the Ombudsman?

At Your Service

At Waterford County Council we want to Make our Services Easier to Use (word .doc, 1,012 kbs)  

We are always trying to improve our websites, so take a look at Using our Site and let us know what you think. 

We also have all our legal requirements laid out here, such as our privacy statement, ethics and declaration of interests.

You can also read about what we have done to the buildings we have to make them easier to use for disabled people.