County Waterford, Ireland
Accessibility Statement
TweetOur commitment and approach to maintaining an accessible website
Waterford County Council is committed to:
- maintaining an accessible website. We state our commitment to this in our “Accessible Information Policy”.
- ensuring that this website achieves "Double-A" conformance with the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 1.0. This means that every page will comply with all checkpoints in the top 2 priorities of WCAG 1.0, to comply with the National Disability Authority's Code of Practice on Accessibility of Public Services and Information Provided by Public Bodies. The National Disability Authority's Centre for Excellence in Universal Design has an introduction to policy and legislation relevant to Universal Design in Ireland.
- ensuring that any new additions to the website will achieve "Level AA" conformance to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.0.
- including accessibility when we procure 3rd-party systems or upgrades to existing systems.
This website's conformance with official accessibility guidelines
The website currently has WAI – A conformance to the Web Content Accessibility Guidelines (WCAG) 2.0. Our most recent web accessibility audit for this website was in April 2010.Areas for improvement and time-lines
We are aware of some areas on the website where we could improve accessibility. We are currently working to achieve this. We hope that this website will achieve "Level AA" conformance to the Web Content Accessibility Guidelines (WCAG) 2.0 by end of 2010.
| Section of website | Need for improvement | Time-line for improvement | Alternative access |
|---|---|---|---|
| gPlan - a map based planning enquiry system |
Incompatibility with screen-readers, cannot increase size of text. Needs a mouse to use it fully. |
We have requested accessibility improvements by 3rd party providers at the next upgrade to system. |
If you have problems using gPlan, call us on 058 22000 and let us know the application is not accessible for you. You may be transferred to a member of the Planning team. They should go through the enquiry on your behalf. You can also write to us at Waterford County Council, Civic Offices, Davitts Quay, Dungarvan, Co. Waterford, or you can fax us on 058 42911 |
|
ePlan - a system for storing information about the planning files submitted by people
|
Incompatibility with screen-readers, cannot increase size of text. Needs a mouse to use it fully. |
We have requested accessibility improvements by 3rd party providers at the next upgrade to system. |
If you have problems using ePlan, call us on 058 22000 and let us know the application is not accessible for you. You may be transferred to a member of the Planning team. They should go through the enquiry on your behalf. You can also write to us at Waterford County Council, Civic Offices, Davitts Quay, Dungarvan, Co. Waterford, or you can fax us on 058 42911 |
|
DjVue - the software that lets you view scanned documents relating to planning files
|
Incompatibility with screen-readers, cannot increase size of text. Needs a mouse to use it fully. | We have requested accessibility improvements by 3rd party providers at the next upgrade to system. |
If you have problems using DjVue, call us on 058 22000 and let us know the application is not accessible for you. You may be transferred to a member of the Planning team. They should go through the enquiry on your behalf. You can also write to us at Waterford County Council, Civic Offices, Davitts Quay, Dungarvan, Co. Waterford, or you can fax us on 058 42911 |
|
ePayments - these pages allow you to pay for some services online such as parking fines and housing loans
|
Incompatibility with screen-readers, cannot increase size of text. Needs a mouse to use it fully. | We have requested accessibility improvements by 3rd party providers at the next upgrade to system. |
If you have problems using ePayments, call us on 058 22000 and let us know the application is not accessible for you. You may be transferred to a specialist member of a relevant team. The member of staff you speak to should go through the enquiry on your behalf. You can also write to us at Waterford County Council, Civic Offices, Davitts Quay, Dungarvan, Co. Waterford, or you can fax us on 058 42911 |
|
eReg - the software that allows you to check the Register of Electors
|
Incompatibility with screen-readers, cannot increase size of text. Needs a mouse to use it fully. | We have requested accessibility improvements by 3rd party providers at the next upgrade to system. |
If you have problems using eReg, call us on 058 22000 and let us know the application is not accessible for you. You may be transferred to a specialist member of a relevant team. The member of staff you speak to should go through the enquiry on your behalf. You can also write to us at Waterford County Council, Civic Offices, Davitts Quay, Dungarvan, Co. Waterford, or you can fax us on 058 42911 |
|
iPac - the software that allows you to use the library resources including the catalogue
|
Incompatibility with screen-readers, cannot increase size of text. |
We have requested accessibility improvements by 3rd party providers at the next upgrade to system. |
If you have problems using iPac, call us on 058 22000 and let us know the application is not accessible for you. You may be transferred to a member of the library team. The member of staff you speak to should go through the enquiry on your behalf. You can also write to us at Waterford County Council, Civic Offices, Davitts Quay, Dungarvan, Co. Waterford, or you can fax us on 058 42911 |
How to send feedback on this website's accessibility
We welcome feedback on the accessibility of this website- E-mail us at webteam@waterfordcoco.ie
- Fax us on 00 353 (058) 42911
- Phone us on ++ 353 (058) 22000
- Visit us at Civic Offices, Davitt’s Quay, Dungarvan, Co. Waterford, Ireland (directions to get to us are available).
- Write to us at Webteam, IT Department, Civic Offices, Davitt’s Quay, Dungarvan, Co. Waterford, Ireland.
Accessibility features of this website
- Resizeable text – to make reading the screen more comfortable.
You can either use your browser settings, or you can use one of the three sizes shown as A – A - A - Compatibility with screen-readers – so people using screen readers can use this site with no interference or having to adjust their settings. We use cascading style sheets and run our pages through an accessibility checker to ensure pages in our website are compatible with screen readers.
- Have the site read to you – For anyone who has difficulty reading the screen or who might be more comfortable listening to words being read.
The site can be read aloud to you by using Browsealoud. Once you have added this software to your own PC, Browsealoud will work automatically with Windows for use with Internet Explorer 4 upwards or Netscape Navigator. - Read our Using Our Site section for added information.
