Privacy Statement

Waterford County Council has a firm commitment to privacy. This statement explains how we gather and share data on our websites.

What information we collect
We may collect the following information from each user of this site:

statistical information (IP address and hostname, browser version and so on),
search terms used, and
other information submitted in forms.

In general, this information cannot be used to identify you. We will use it to analyse usage patterns so that we improve the site. We will not share any information we collect with any other business or agency.

When completing forms, you may be asked for personal information such as your name and address. It is only when you supply this type of information that you can be personally identified. This information may be collected:

to fulfil your request for information or services,
as input to improving our site, or
as part of a consultation.

We use ‘cookies’ to protect the security of your online account information in our ePayments area by preventing hackers from "hijacking" your online identity (see below for more on cookies). The only information that is stored in a cookie is a key code, which can be used by our server only during the current visit to verify your identity online. The cookie becomes unusable after 20 minutes of inactivity on our website. More information on cookies in use on this site.

Data protection
We will hold any personal data that you provide under the principles set out in the Data Protection (Amendment) Act, 2003, the Data Protection Act, 1988, Electronic Commerce Act, 2000 and other relevant EU and Irish legislation.

You can get further information about data privacy rights on the website of the Irish Data Protection Commissioner - www.dataprivacy.ie.

We keep confidential the identity of all who contact us through this website. We do not rent, sell or exchange mailing lists, or otherwise disclose this information to third parties except if required by law or by voluntary co-operation with law enforcement authorities if we judge that this co-operation is necessary to combat fraud or other crime.

We do not store any record of your credit card or Laser number. Any credit or debit card data are transferred directly from your computer to the server of our card services partners over a secure, encrypted connection. Our card services partners are the Local Government Computer Services Board (LGCSB) and RealEx.

Links to other sites
To make more information easier to find, our websites contain links to content owned and hosted by other local authorities, Government agencies, companies, organizations and so on. These links to other websites are clearly identifiable. . We are not responsible for the content or privacy practices of other websites. In addition, we make no promises or recommendations about the quality of services provided by groups owning the websites we link to.

Security
Our websites have security measures in place to protect the loss, misuse and alteration of the information under our control. While no data transmission over the Internet can be guaranteed to be 100% secure, it is our policy to ensure our security system adheres to the highest standards.

Glossary of technical terms

Web browser
The piece of software you use to read web pages, for example Internet Explorer, Firefox, Mozilla, Safari, Opera.

IP address
The identifying details for your computer (or your internet company's computer), expressed in a unique "internet protocol" (IP) code, for example 192.168.72.34, each time a computer connects to the web

Cookies
These are types of text files that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser, allow you to share pages via social media and provide security while you access your online ePayment account information. More Information on Cookies is available

Disclaimer
Waterford County Council, its Councillors, directors, employees, servants, agents, affiliates or other representatives and their respective parent and subsidiary companies are not liable for any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings, arising out of or in connection with the use and/or sharing of personal information relating to you under this privacy policy and your agreement.

Amendments
Waterford County Council reserves the sole right to amend this privacy statement at any time. You should regularly check this privacy statement for any amendments.

Contacting the web site
If you have any questions about this privacy statement, or the security practices of our websites, you can contact countysec@waterfordcoco.ie.

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You are here: Home > Helping You > Legal Information > Privacy Statement
Legal Information Freedom of Information Privacy Statement Disclaimer Copyright Ethics and Declaration of Interest Reuse of Public Sector Information Cookies Accessible Services Excellence through Accessibility Using our Site Information in Irish Useful Links Contact Us Making a Complaint Forms	Privacy Statement Tweet Waterford County Council has a firm commitment to privacy. This statement explains how we gather and share data on our websites. What information we collect We may collect the following information from each user of this site: statistical information (IP address and hostname, browser version and so on), search terms used, and other information submitted in forms. In general, this information cannot be used to identify you. We will use it to analyse usage patterns so that we improve the site. We will not share any information we collect with any other business or agency. When completing forms, you may be asked for personal information such as your name and address. It is only when you supply this type of information that you can be personally identified. This information may be collected: to fulfil your request for information or services, as input to improving our site, or as part of a consultation. We use ‘cookies’ to protect the security of your online account information in our ePayments area by preventing hackers from "hijacking" your online identity (see below for more on cookies). The only information that is stored in a cookie is a key code, which can be used by our server only during the current visit to verify your identity online. The cookie becomes unusable after 20 minutes of inactivity on our website. More information on cookies in use on this site. Data protection We will hold any personal data that you provide under the principles set out in the Data Protection (Amendment) Act, 2003, the Data Protection Act, 1988, Electronic Commerce Act, 2000 and other relevant EU and Irish legislation. You can get further information about data privacy rights on the website of the Irish Data Protection Commissioner - www.dataprivacy.ie. We keep confidential the identity of all who contact us through this website. We do not rent, sell or exchange mailing lists, or otherwise disclose this information to third parties except if required by law or by voluntary co-operation with law enforcement authorities if we judge that this co-operation is necessary to combat fraud or other crime. We do not store any record of your credit card or Laser number. Any credit or debit card data are transferred directly from your computer to the server of our card services partners over a secure, encrypted connection. Our card services partners are the Local Government Computer Services Board (LGCSB) and RealEx. Links to other sites To make more information easier to find, our websites contain links to content owned and hosted by other local authorities, Government agencies, companies, organizations and so on. These links to other websites are clearly identifiable. . We are not responsible for the content or privacy practices of other websites. In addition, we make no promises or recommendations about the quality of services provided by groups owning the websites we link to. Security Our websites have security measures in place to protect the loss, misuse and alteration of the information under our control. While no data transmission over the Internet can be guaranteed to be 100% secure, it is our policy to ensure our security system adheres to the highest standards. Glossary of technical terms Web browser The piece of software you use to read web pages, for example Internet Explorer, Firefox, Mozilla, Safari, Opera. IP address The identifying details for your computer (or your internet company's computer), expressed in a unique "internet protocol" (IP) code, for example 192.168.72.34, each time a computer connects to the web Cookies These are types of text files that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser, allow you to share pages via social media and provide security while you access your online ePayment account information. More Information on Cookies is available Disclaimer Waterford County Council, its Councillors, directors, employees, servants, agents, affiliates or other representatives and their respective parent and subsidiary companies are not liable for any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings, arising out of or in connection with the use and/or sharing of personal information relating to you under this privacy policy and your agreement. Amendments Waterford County Council reserves the sole right to amend this privacy statement at any time. You should regularly check this privacy statement for any amendments. Contacting the web site If you have any questions about this privacy statement, or the security practices of our websites, you can contact countysec@waterfordcoco.ie.
© Waterford County Council, Civic Offices, Dungarvan, Co. Waterford \| Phone : 00 353 (058) 22000 \| Fax : 00 353 (058) 42911
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